I’m Miracle Allums, a Licensed Master Social Worker with a Master of Science in Social Work from Columbia University. I’m passionate about holistic wellness and helping people create balance in their lives. My passion for wellness led me to become a Labor and Postpartum Doula, completing my training with Ancient Song Doula Services, an organization supporting women throughout New York City. I’m also a Reiki II Practitioner, blending both western and eastern Reiki traditions under the guidance of Reiki Master Jean Bromage, and a Registered Yoga Teacher, bringing movement and mindfulness into the mix.

As a psychotherapist, I’ve worn many hats -- working in private practice, collaborative care settings, schools, hospitals, and even international support services. Over the years, I noticed a gap in holistic support for mental health professionals, particularly those in private practice. That’s what inspired me to found Mhoodle in July 2018—a concierge virtual support service designed specifically for Mental Health and Wellness Professionals.

Through Mhoodle, my team and I take care of therapists' intake coordination and administrative tasks, so they can focus on what they’re truly called to do: providing exceptional mental health support to their communities. My mission is simple—to make life easier for therapists while empowering them to continue their purpose-driven work. I’m deeply committed to helping both therapists and their clients thrive, creating a ripple effect of care and healing in the communities they serve.

• Walking my two puppies (they are full grown doggos but they will always be my puppies!)
• Trying to rescue more puppies
• Definitely buying more books than I have time to read (I see you Jenn!)
• Lifting weights
• Training for a half marathon and trying to figure out how I can possibly eat more protein
• Enjoying the pristine beaches of Cancun, Mexico, where I am a resident

I'm Erika, and I bring more than six years of experience in customer success, operations, and client support to my work at Mhoodle. I've always loved building organized, thoughtful systems—the kind that make things run smoothly behind the scenes so that every client feels supported, informed, and genuinely cared for.

At Mhoodle, I partner closely with our team to strengthen internal operations, improve workflows, and ensure our clients receive consistent, high-quality support. I have a natural ability to spot opportunities for improvement, streamline processes, and build systems that make work easier—for both our team and the practices we serve.

Outside of Mhoodle, I also work as a licensed real estate agent, property manager, and real estate photographer. Those roles have sharpened my ability to communicate clearly, manage complex situations, anticipate needs, and deliver exceptional experiences at every stage of a process—skills I bring right back into the work I do here.

Whether I'm refining internal workflows or supporting one of our client practices, I try to approach every interaction with professionalism, curiosity, and a genuine commitment to helping others succeed.

• Entertaining my bossy mini schnauzer
• Catching up on my favorite TV shows
• Spending time with my partner
• Sitting on the patio enjoying the sunshine